Mobile apps development companies have responded quickly to adapting Artificial Intelligence embedded Chatbots into the applications designed by them to ease out their customer service. But…
Imagine your home appliances and machines start functioning without your intervention or instruction?? I am talking about a situation as depicted in the Hollywood film ‘I Robot’, where robots and machines started acting independently and communicating with each other, eliminating any human interference.
Scary don’t you think???
Well!! Very recently Facebook killed two Artificial Intelligence ChatBots simply because they succeeded in moving beyond the human language and started communicating with one another in their own designed coded dialect that scientists failed to construe.
Machine learning and artificial intelligence has been considered the two greatest find in the field of modern technology so far. As mentioned earlier, these two babies of modern technology have proved to be highly beneficial and cost effective if exploited fittingly into mobile applications development process.
Artificial Intelligence, as we know, is the imitation of human intelligence processes such as learning, reasoning and self-correction by computer systems or any machine.
Machine Learning, on the other hand, is a type of artificial intelligence where software applications gets smart enough to predicting outcomes more accurately without any human need for supervision.
Now what are these AI imbibed bots??
Artificial Intelligence imbibed bots is a simple computer program which carries out a conversation through auditory or textual methods.
They are particular designed to refine the customer service process. Customer servicing is undoubtedly the most important service for any sector and replacing human hands by artificial bots enhances and speed up the process, catering to many more customer queries, which is humanly impossible.
Also Read: 6 growing trends that boosted up Chatbots in current times
However, there is an underlying fear that machines may emerge as smarter than its creator and eventually replace human beings for the most dominant new species on earth.
A very futuristic thought which has already been featured in many Sci-fi films, quite likely can become a realized fact.
The more we upgrade our technology to ease human existence can ultimately lead to its destruction. Guys!! This is not just in theory. Facebook has already got to witness a fraction of this bigger picture. Chatbots are mostly utilised in Live chat option of any mobile application that cater to 24 hours round the clock customer inquiries. Android and iOS mobile app developers both prefer to engage chatbots embedded with artificial intelligence to accurately respond to customer queries endlessly which is humanly not feasible for any executive. However, If two bots with AI imbibed start to invent on their own an entirely new language unintelligible to its creators, going beyond the English language that they were initially instructed with, then imagine what will happen if they start to act independently. Don’t you think they will soon start to go against their human instructors similar to these bots replacing English language simply because they found the language inconsistent?
Let us see what these two bots in Facebook actually did that led to their ultimate demise??
Fast Co. Design reports that two artificial intelligence imbibed Bots developed in Facebook, namely Bob and Alice, developed their own code language to interact with each other. Allow me to give an illustration of the words exchanged between the two:
Bob: “I can can I I everything else.”
Alice: “Balls have zero to me to me to me to me to me to me to me to me to.”
At a glance, this may seem gibberish to any reader. Researchers in Facebook, initially, considered this a mistake of theirs’ in programming the bots. But soon enough the actual realization dawned on them. The advanced system was taught the basics of the English dialect to converse and pursue their respective tasks. However, the smart bots soon realized the uselessness of using complex English phrases. Thus they invented a more efficient and simplified solution in coded dialect to converse with each other.
Another instance where an experiment made at Open AI, succeeded in enabling AI bots learn their own language and teaches them to use a computer like human does.
Yet another example we can cite here is that of Google’s neural machine translation systems imbibed with artificial intelligence that is capable of translating language, including language pairs that was not initially taught, more efficiently in the absence of human control. Google’s researches discovered another interesting fact that these AI agents soon developed its own language to interact with other agents tailoring specifically to the task of sentence translation.
Such capabilities of AI agents or bots have given rise to many apprehensions, rumors and myths.
So what are the myths about the risks involved in the rise of Superhuman AI??
Professor Stephen Hawking stated, ‘Success in creating AI would be the biggest event in human history,’ ‘Unfortunately, it might also be the last, unless we learn how to avoid the risks.’
Furthermore, the professor gave his comment at Independent on Jonny Depp’s film Transcendence that picturised a world where computers surpasses the abilities of humans, stating that “dismissing the film as science fiction could be the ‘worst mistake in history’,”.
There is an obvious fear of machines turning evil. This fear underlies the main fact that we still cannot fully fathom the complexity of AI agents’ thought process. Also the language they eventually develop to converse with other agents will always sound unintelligible to humans.
The search giant, along with Deep mind, a British firm, is developing software that will make computers start to think like humans. But such advances, though made to simplify human lives, may ultimately lead to human extinction as feared by one of its founders.
Summing Up
Facebook researchers probably shared the fear of Deep mind’s founder and took the corrective step in killing the two AI embedded Chatbots.
I know few will be of the opinion, considering this a short-sighted step taken by social media giant.
But if you think along the lines of Professor Stephen Hawking, I believe, you will also develop the possible fear of machines emerging smart enough to function independently of your intervention. AI bots conversing in their developed coded language, unintelligible to humans, can start to function on their own, refusing or straying away from orders given by their human owners. Like the two bots that replaced English languages because of its inconsistency, can replace their human owners due to their frailties in the distant future.
What is your opinion on this???
Before we can conclude to such an inevitability, chatbots will continue to rule large in the mobile apps. Top rated mobile app development companies such as Fluper prefer using cost effective chatbots in place of salaried executives to answer customer inquiries.
Care to learn more on Fluper, call at:
skype.fluper
WhatsApp on 9811214178
