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The latest Innovation is affecting our daily life in so many ways and it is quite tough to describe each one. These technology trends allow us to communicate in a better way and execute our business tasks much more professionally to make our lives better. Businesses and people that don’t stay alert of some of the noteworthy-tech patterns take the risk of being dumped. To stay ahead in this stiff competition it is important to understand the key patterns that help individuals and organizations to plan and hold new opportunities. In this write up we are going to discuss the Top AI Trends for 2020. Today, everyone is aware of the latest trends in the field of Artificial Intelligence (AI). AI technologies are being used in various fields, including financial services, agricultural business, healthcare, manufacturing, and much more.

Now the question is what latest trends future hold? You can expect many latest pioneering applications using budding technologies. With all that, here is a list of top Artificial intelligence trends 2020:

AI Trends At Workplace

The workplace is the sector that is broadly modernized with AI technology. Whether you are looking to start your business with AI, or expand your outcome from it, or modify existing use cases. AI is the right solution to lookout for new ways to give your business a new move. In the New Year, According to Gartner’s predictions AI will eliminate approx 1.8 million jobs by 2020. But it will swap it with about 2.3 million jobs, so, discrediting the statement that AI hurts human jobs. In most cases, greater than before competence has resulted in more jobs with elevated compensation. Artificial intelligence trends 2020 and automation will generate jobs mostly in sectors where they can be deployed more efficiently, such as manufacturing, retail, banking, and healthcare.

Also Read: CES 2022: Get the Most Exciting & Trendy Updates on Tech Gadgets

AI Manage Real-Time Customer Interactions 

With AI it is quite possible to make human interactions much more easily than before. As we move into New Year, more marketing tricks will become real-time, and they will be determined by AI. With the help of this latest technology, organizations can easily manage real-time customer interactions crossways all channels. Along with this, the companies will employ AI marketing to perk up their overall customer retention. Aside from its aptitude to recover customer interactions, AI can help out marketers in targeting fresh audiences on social media and other major platforms.

Improve Customer Retention Rate

Now with AI, you can improve the customer retention rates by adding new insights into the business. According to the latest reports, we also found that both business decision-makers and users said AI marketing facilitates improved customer retention. We are in the last month of this year and close to heading towards 2020. It is the right time to implement the best methodologies to add life to the customer lifecycle and other vital campaigns that will use AI.

AI Assistants Will Rise in 2020

With the arrival of technology, AI assistants can make more efficient and exciting customer service and sales tasks. At present, we already have some popular assistants, such as Alexa, Cortana, Siri, and Google Assistant. Nowadays a number of companies have already adopted intelligent assistants to hold basic tasks. Additionally, when we start looking at the 2020 AI trends and beyond, there will be certainly more applications that use AI technology.

Speech Recognition

Siri is without any doubt one of the best solutions that can recognize you at any time. Slowly and steadily more and more systems are planning to incorporate Siri in the devices that will make use of human language input much easier than before. Thus, resulting in more people using voice-response interactive services for making the work easier. Organizations will also try to add new speech recognition solutions like Nuance Communications, Open Text, IBM, Microsoft, NICE, and Verint Systems.

Chatbots With AI Technology 

When talking about agents, it is not possible to ignore chatbots. Chabot is just computer programs or agents who use AI technology to interact with humans. It is one of the basic examples of this technology. Chatbots are already being utilized for several consumer services and support these days. Some major business leads using these latest technologies include Apple, Microsoft, Artificial Solutions, Amazon, Creative Virtual, IPsoft, IBM, Assist AI, Google, and Satisfi.

Use Advanced Analytics

Using advanced analytics will surely act as a more central pillar to customer engagement in 2020. The predictive analytics will improve data modeling, data mining, and numerical models to make calculations about upcoming outcomes. Aside from its aptitude to the extent and mechanize almost all you’re doing, and the main agenda of AI is its ability to use the right piece of content at the right time for every human being. The majority of the marketers using AI are using this technology for this feature, so this number is certainly going to spike in 2020.

AI Technology Trends

Facial Recognition with AI

AI is offering the best feature of facial recognition that will build trust in the form of biometric authentication. Due to the huge speculation and deep investigation in this area, the application’s accurateness and readability have improved up to a great extent significantly over the last few years. With the help of Artifical intelligence, businesses are almost likely to see a drift in the handling of facial recognition technology with accuracy in 2020.

No Data Thefts

Many organizations are depending upon the machine learning models to execute various decisions and mortgage loan approval. But, this drift might lead to unfair data. For example, long-established service data indicates that women are promoted fewer times than men, which might create discrimination in the system. But with the invention of AI-based applications now the tracking of the data will be accurate.

Multi Experience

In the upcoming years, the multi-talented people will replace multi-experience one. The replacement of technology-literate individuals with people-literate innovation will be a great move in 2020. In this way, the businesses will replace computer devices with more advanced options to incorporate multisensory and multi-touchpoint interfaces like wearable’s and advanced PC sensors. Shortly on, this model will turn into immense experiences that make use of virtual (VR), mixed reality, augmented reality (AR), multichannel and human-machine interfaces. The merger of these latest advancements can be utilized for a better future.


Without any doubt, Artificial Intelligence (AI) is gaining huge popularity, possibly because the technology was linked with robots. But things have altered now that AI application is broad. From the past few years, we have seen an unusual up drive in the number of applications, platforms, and tools based on AI technology. Some various devices and applications have been designed and developed to check how humans work.

While Artifical intelligence is still in its growing years, there is no uncertainty that it will have an optimistic impact on security, education, poverty eradication, human resources, health, and science. The AI trends will only continue to get bigger in 2020. If you’re concerned about adopting AI technology for your business, then you might connect with a leading Artificial intelligence Development Company. Fluper is a perfect place to start your business project. Contact us and our team of experts will assist you infinite ways to add innovation in your business.


Anshul Sharma

Being the Co-Founder of Fluper, one of the Leading App Development Companies, Mr. Anshul Sharma has a wide-ranging experience in Business Growth. He has paved his own path as an extremely intensive product strategist and user experience proficient entrepreneur. His keen interest in the tech updates urges him to write about the latest tech news and make other businesses or enterprises aware of the changing market scenario.

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