Government of India-owned IRCTC (Indian Railway Catering and Tourism Corporation) website, irctc.co.in and the mobile app Rail Connect have been renovated with new features.
To make the ticket booking process simpler, Railway Minister Piyush Goyal on Thursday announced the updated IRCTC website and app for Indian Railways passengers. The idea with this renovated app & website is to offer a more customised and seamless ticket booking experience, he added. The new IRCTC website will allow users to book tickets faster with the help of artificial intelligence (AI), said Goyal. It is expected that the latest version of the website will take the train ticket booking experience to a completely new level.
The news IRCTC website will have one click-form concept that will allow users to check train status, availability of trains, booking of meals and accommodations, last transaction, and more in just one click. It will provide an intelligent journey and station suggestions, an overhaul of the one-stop train selection feature, and an enhanced train search. Users can even get details of booking of accommodation, last transaction and refund status of all journeys.
The website will also offer details related to all classes availability and confirmation possibility on one page, predicted entry option for saved passenger details, improved payments pages, and more. “The Railways is committed to serving the nation, and constantly working to augment its services to further improve the rail travel experience. This upgraded e-ticketing platform for booking online railway tickets, will enhance passenger convenience…IRCTC should continue to work towards constantly improving the website and ensure that it is second to none in the world as per the Digital India mission and vision of the Prime Minister”, said Goyal.
He further said that the new Indian railways website and app is a “New Year gift to passengers”.